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Privacy Policy

Effective Date: March 2025
Last Updated: March 2025

NationFirst Mortgage (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit an application, or communicate with us, including through SMS messaging.

Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, phone number, home address, date of birth, Social Security number, and financial details submitted in connection with a loan inquiry or application.
Communications: Records of your interactions with us, including emails, phone calls, and SMS text messages.
Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies or tracking technologies when you use our website.

How We Use Your Information

We use the information we collect to:

Process mortgage inquiries, applications, and related services.
Provide updates, alerts, and customer support.
Send you SMS or email communications with your consent.
Comply with legal and regulatory obligations.
Improve our website, products, and services.

SMS Messaging

By providing your phone number and opting in, you consent to receive SMS messages from NationFirst Mortgage regarding your application, account, and related offers.

Message Frequency: Varies based on your interactions with us.
Standard Messaging Rates: Message and data rates may apply.
Opt-Out: You may opt out at any time by replying STOP.
Help: For assistance, reply HELP or contact us at [insert support email/phone number].
We will never sell or share your phone number for third-party marketing purposes.

How We Share Information

We may share your information only as necessary to:

Complete loan processing with lenders, credit bureaus, or service providers.
Comply with legal, regulatory, or law enforcement requests.
Protect against fraud, unauthorized transactions, or security risks.
We do not sell or rent your personal information to third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including access, correction, or deletion. To exercise these rights, please contact us at [insert email].